Mr Marcus McGowan MSc PgDip BA (Hons)

This Business Education Learning Blog is aimed primarily at Higher Business Management students/teachers and ICT students/teachers.

The aim of this blog is to provide you with interesting articles, news, trivia as well as resources or links to materials which will help in your course of study.

I am a Teacher of Business Education and I have written for Education Scotland and BBC Bitesize.

If you'd like to contact me please click on the link to: email me

Wednesday 13 March 2013

New passenger rights for EU fliers

New rights for airline passengers have been unveiled by the European Commission. They include rerouting travellers with rival carriers if a flight is delayed for more than 12 hours.

The rules also clarify what are considered exceptional circumstances for compensation. For example, mechanical failures on board the aircraft do not count, but natural disasters and traffic control strikes do.

The Commission says the new rules, which are not likely to become law until 2014, will give a lot more certainty to airlines and passengers.

Many view this new law change as a consequence of the Volcanic ash disruption in April 2010. What the impact will be on airlines if something similar happens in the near future is questionable. Many airlines are struggling as it is at present.

In the US two of the major airlines have merged to form the world’s biggest airline.

 

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