This is an interesting article about a novel way to keep call centre support 24/7.
http://www.bbc.co.uk/news/uk-wales-north-east-wales-22370334
Mr Marcus McGowan MSc PgDip BA (Hons)
This Business Education Learning Blog is aimed primarily at Higher Business Management students/teachers and ICT students/teachers.
This Business Education Learning Blog is aimed primarily at Higher Business Management students/teachers and ICT students/teachers.
The aim of this blog is to provide you with interesting articles, news, trivia as well as resources or links to materials which will help in your course of study.
I am a Teacher of Business Education and I have written for Education Scotland and BBC Bitesize.
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