Mr Marcus McGowan MSc PgDip BA (Hons)

This Business Education Learning Blog is aimed primarily at Higher Business Management students/teachers and ICT students/teachers.

The aim of this blog is to provide you with interesting articles, news, trivia as well as resources or links to materials which will help in your course of study.

I am a Teacher of Business Education and I have written for Education Scotland and BBC Bitesize.

If you'd like to contact me please click on the link to: email me

Wednesday, 28 November 2018

Quality Circles


A group of 6–12 people who meet to identify quality problems, consider solutions and recommend suitable outcomes to management.


Members are drawn from the factory floor but include engineers, quality inspectors and salesmen to offer different viewpoints. (Managers may or may not be included.)


Why use quality circles?

      No-one knows production problems better than the workers.

      Workers appreciate the chance to display their knowledge and skill.


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