Mr McGowan's Learning Blog: Customer Satisfaction and Disney

Wednesday, 26 March 2014

Customer Satisfaction and Disney

Here are some of the very oddest lawsuits brought against Disney by disgruntled customers:

http://www.themeparktourist.com/features/20140324/17110/10-strangest-lawsuits-brought-against-disney-theme-parks

For more interesting ones you should also look at http://www.businessinsurance.org/10-ridiculously-frivolous-lawsuits-against-big-businesses/ which includes the infamous Stella Liebeck versus McDonald’s lawsuit over hot coffee!

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Wednesday, 26 March 2014

Customer Satisfaction and Disney

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